Are your watches unisex?


All of our watches are meant to be unisex. It really depends on your personal taste! We have two watch sizes available. Our 38mm watches are the smaller version. The 44mm are the larger version.




Are your watches water proof?


We like to say our watches are “splash safe” - from washing your hands to a little sprinkle on those rainy days. But our watches are not designed to be completely submerged under water. So take note to remove your watch when taking showers or taking a dip in the ocean!




Where do I write my engraving message?


Engraving is available for all of our models. To add engraving simply choose the product you would like engraved, determine where you would like the engraving and write your message in the text box provided. If you have any questions about this process please reach out!




What type of movement does Raw Watches come with?


Our customers deserve high quality watch parts! Raw Watches are equipped with the Japanese Miyota Quartz Movement - built to last!




I need to change something on my order, what can I do?


Please contact us right away! Our orders are processed quickly to ensure that everyone receives their packages on time. We will do our absolute best to adjust your order, but please note that we cannot guarantee any changes.




Can I get a discount when I am buying many watches for groomsmen gifts?


Yes! Thanks for inviting us to your wedding party! Please contact Lee@raw.cool for more info.




I bought my watch a few months ago and I didn't engrave it at the time. Can you engrave it now?


Absolutely. Please contact Lee@raw.cool for more information. Please be prepared to cover shipping cost.




What type of materials do you use?


We currently use bamboo, black sandalwood, red sandalwood, genuine leather and marble. Be on the lookout we have more materials coming soon.




Are Raw Watches under warranty?


Yes! We have 12 month warranty on our products and can help you out if you have any manufacture defects.





FAQ

@2019 by Renewable Authentic Watches

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